FAQ

Reservation

No reservations needed, but you are welcome to make one by calling 417-590-7111. Reservations are recommended if your party is greater than 6.

How long does the process take?

Our pour-your-own experience typically will take 25-45 minutes, depending on your party size.

Pour Your Own Candle Cost

Price is based on vessel size starting at $24.

Do you sell gift cards?

Yes! We sell gift certificates. You may also create your own gift basket!

Pre-made Products

Yes! We have a variety of pre-made candles, some of which are “scent exclusives”, meaning we don’t offer those scents for pour-your-own candles.

Bring your own vessel

Yes! We offer Thrifty Thursday which allows you to pour a candle in your own vessel weekly! Your vessel must be able to hold water without leaking, and it must be cleaned out before bringing it in.

How should I take care of my candle?

When you first light your candle, let it burn until the wax melts to the edges of the vessel. This prevents tunneling and gives you an even burn.

We also recommend a candle care kit that provides the tools to ensure proper care.

Phthalate Free

Phthalates are a known hormone-disrupter and we just don’t feel great about selling candles with phthalates! It’s harder and more expensive for us to source phthalate-free scents, but it’s worth it.

What kind of wax does Heirloom use?

Our wax is a soy-coconut wax blend! Soy wax creates an even and long burn, while the coconut wax offers a strong “scent throw”. This blend allows for your candle to fill the room with your candle scent and last!